Shipping & Returns

Germany Shipping

Free Shipping within Germany from 49 Euro order value. Otherwise we calculate following shipping costs according to quantity.

  • 1 article: 2,99 Euro
  • 2 articles: 3,99 Euro
  • articles: 4,99 Euro
  • 4 articles: 5,99 Euro
  • from 5 articles: 6,99 Euro

or Flat Rate Shipping

Hermes  5,99 Euro

DHL  6,99 Euro

 

Foreign Countries Shipping

The shipping costs vary from country to country. To get an overview of the shipping costs, please put the products in the shopping cart first, then go to the shopping cart and select your country. For the selected country shipping costs will be displayed now. The shipping costs change according to the order value. If your country name is not listed then contact us please & we will activate your country in the list.

Note: We reserve the right to change the shipping costs, if the delivery with automatically calculated shipping costs can not be deliver. In this case we will recalculate the actual shipping costs & inform you before delivery.

If you ordered products are not heavy and can be shipped cheaper and you find the automatically calculated shipping costs too high, then contact us please. We will then adjust the shipping costs.

Delivery Time

It usually takes 1-5 business work days for the parcel to reach its destination from the date of shipment within Germany. For the countries in the European Union, Airmail delivery time is approximately 5-10 days. For Rest of the world delivery time is approximately 10-30 days. On Sundays and Public holidays, no shipping and no delivery.

Note: From our end, we are very careful to ship the items on time, but sometimes, there are occasional delays in transit. 

Customs Information

Your ordered goods from India-Store.de with delivery destination outside of the European Union, then you may be subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you. We do not have control over these customs duties and taxes charges and we can not guess what they will charge. Customs policies vary widely from country to country, so you should contact to your local customs office for further information.

Damage / Delays / Accidents

In case of delay, you can track the order yourself using the tracking information which is provided by the courier provider service. If you need further support or assistance contact us.
In case of goods packet damaged by delivery people, then courier provider usually repacks the packet at the center and delivers. This situaion will make 1 to 2 days delay.

Terms of payment

We accept following payment methods.

⇒ Bank or Online Transfer
⇒ Sofort Banking
⇒ PayPal Plus
⇒ Amazon Payment
⇒ COD (Cash on Delivery)
⇒ COP (Cash on Pickup) 

More detailed informations about payment methods can be found here.